AI-Powered Customer Support Chatbot for Website

AI-Powered Customer Support Chatbot for Website Project Description I’m looking for a developer to integrate an AI-powered customer support chatbot into my website. The chatbot should provide a professional user experience, answer customer questions naturally, guide visitors to relevant pages, and help increase leads or customer engagement. The solution should be clean, responsive, and easy to maintain. Project Scope The chatbot should: * Integrate with the OpenAI API (or another suitable LLM if you recommend one) * Be embedded into an existing website * Answer questions using a provided FAQ, documentation, or knowledge base * Handle follow-up questions naturally * Recommend relevant services or products when appropriate * Redirect users to a contact form or booking page when necessary * Include basic error handling and fallback responses * Work well on both desktop and mobile devices Deliverables * Fully functional chatbot integrated into the website * Clean, well-organized source code * Installation and deployment instructions * Documentation explaining how to update prompts, FAQs, or knowledge sources * Assistance with deployment if required Technical Requirements Experience with one or more of the following: * OpenAI API * JavaScript or TypeScript * React or Next.js (preferred) * HTML/CSS * REST APIs * Git/GitHub If you recommend a different architecture or AI provider that better fits the project, please explain your reasoning in your proposal. Proposal Requirements Please include: * A brief introduction * Relevant projects or GitHub repositories * The technology stack you would use * Your estimated timeline * Any suggestions you have for improving the chatbot beyond the requirements Selection Criteria The ideal proposal will demonstrate: * A clear understanding of the project * Strong communication * Clean development practices * Relevant AI or web development experience * Attention to detail Please begin your proposal with the word BlueBot to confirm that you have read the project description. Budget Please submit your fixed-price quote along with an estimated completion time. There is potential for additional AI-related work after successful completion of this project.