AI Automation Developer Needed – Intelligent Customer Support Platform
python, artificial-intelligence, amazon-web-services, machine-learning
Preferred qualifications
- Experience: Intermediate
We’re looking for a developer to build an AI-powered platform that automates customer support workflows.
- Process customer requests and attachments.
- Search internal documents using RAG and generate responses with source references.
- Classify requests, extract key information, and create support tickets.
- Integrate business APIs through AI tool calling.
- Add human approval before sending responses or executing actions.
- Implement automated follow-ups, retries, activity logs, and a dashboard.
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