AI Development & Systems Integration Agency

Contract: Project-Based / Ongoing Location: Remote — Eastern Europe, Latin America, India, or Southeast Asia preferred Agency Size: Small or boutique development agencies preferred About Us IMM is an established U.S. based 20 year old web development and digital marketing company. We are expanding into custom AI solutions and seeking a reliable offshore development agency to support client projects, systems integration, workflow automation, and ongoing maintenance. Our goal is to establish a trusted, long-term technical partnership. We intend to start with smaller contractual projects and expand the relationship as we grow together. Technical Capabilities We are seeking a versatile team experienced in: • AI Development: Custom AI applications, AI agents and understanding how to use folders, LLM integrations, RAG, and intelligent business tools. • Systems Integration: APIs, CRMs, ERPs, databases, and third-party software. • Workflow Automation: n8n, Make, Zapier, and custom automation solutions. • Software Development: Full-stack applications, backend systems, cloud infrastructure, and deployment. • Security: Secure coding, authentication, access controls, data protection, and responsible AI implementation. • Marketing: Automation, Integration and maintenance We value strong engineering fundamentals and the ability to recommend practical, scalable solutions over expertise in any single technology. Communication & Client Collaboration IMM will manage client relationships and primary communications. However, our partner should have a fluent English-speaking technical lead or solutions engineer available to occasionally participate in client discovery and solution-design meetings. We value transparency, proactive communication, accountability, and the ability to translate business requirements into effective technical solutions. Maintenance & Support Requirements Our partner must be capable of supporting the solutions they develop. When are company grows, we require: • At least 8 hours of technical support availability per business day when • Target response time of 1 hour for critical incidents during agreed coverage. • Clear escalation procedures and severity-based resolution targets. • Ongoing maintenance, troubleshooting, and system updates. • Reliable communication and ownership of issues through resolution. • Documented security practices, incident response, and appropriate client data protection. Ideal Agency We prefer a smaller, established team with: • Proven AI development and systems integration experience. • Multiple technical specialties and dependable project management. • A designated technical lead and consistent point of contact. • Strong security awareness and professional development practices. • Flexibility to start with smaller projects. • Interest in building a long-term, mutually beneficial relationship. Engagement Structure Initial work may involve a paid proof of concept, technical integration, or limited-scope client project. We are flexible regarding fixed-price, hourly, or retainer-based arrangements. Successful engagements may lead to ongoing development projects, client implementations, and maintenance agreements.