AI Voice Receptionist built inside my GoHighLevel agency for a dental clinic

Project Title GoHighLevel & Vapi AI Voice Receptionist Integration for Dental Clinic Project Overview We are looking for an experienced AI Voice & Automation Engineer to build and deploy an end-to-end AI Voice Receptionist system integrated into our GoHighLevel (GHL) agency account. This system will serve a dental clinic client, handling inbound customer enquiries, real-time calendar bookings, missed-call recovery, and live human transfers. Scope of Work & Deliverables AI Voice Receptionist Configuration: Configure a natural conversational voice agent using Vapi.ai or Retell AI. Integrate a custom dental practice Knowledge Base (hours, location, services, insurance, basic pricing). Implement strict guardrails: Ensure the AI does not provide medical diagnoses or advice. Missed-Call Recovery System: Build GHL workflows to trigger immediate automated SMS follow-ups on missed calls. Log and track missed-call interactions within the CRM pipeline. Appointment Automation & Policy Enforcement: Connect and sync with native GHL calendars for real-time availability checks and bookings. Build dynamic booking, rescheduling, and cancellation logic. Strict Rule Engine: Enforce a 1-hour cancellation policy check. If a client attempts to cancel/reschedule with less than 1 hour's notice, the AI must route the call to office staff. Human Call Transfer & Fallback: Configure seamless live call transfers to front desk staff via SIP/phone routing. Build fallback notifications (high-priority SMS/email) for busy lines, after-hours calls, or urgent medical requests. GHL Reporting & Dashboard: Build dedicated GHL workflows, custom fields, and contact status updates. Create a basic GHL performance dashboard tracking total calls, missed call recoveries, bookings, and transfers. Testing & Handover: Conduct full end-to-end testing (Web Call + real phone line test calls). Provide a short video demonstration (Loom/MP4) walking through system functionality and call logs. Deliver clear documentation and package everything as a clean snapshot inside our GHL agency account. What We Are Looking For Hands-on experience integrating Vapi/Retell AI with GoHighLevel via webhooks, function calling, or n8n. Deep familiarity with GHL calendar APIs, workflow triggers, custom fields, and dashboards. Clear, proactive communication and strong problem-solving skills. Working Relationship We value efficiency, clean architecture, and thorough testing. If this initial build is successful, we are looking for a reliable technical partner for ongoing agency automation builds and long-term client deployments.