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API integration service fusion to hapn api

Contract
HOURLY / PART_TIME
Client
USA · ★ 4.82 (11)
Live feed
Upwork

Preferred qualifications

  • Experience: Intermediate
Hiring: API Integration Developer – GPS & Field Service Project Overview Maine Radon & Water Treatment is seeking an experienced API Integration Developer to connect our HAPN (Spytec GPS) fleet tracking system with Service Fusion, our field service management software. Our goal is to automate technician tracking, job status updates, arrival/departure notifications, vehicle maintenance reminders, and improve overall dispatching efficiency. We are looking for someone with experience integrating third-party platforms using REST APIs, webhooks, and automation tools such as Make, Zapier, or custom programming. Project Requirements 1. GPS-Based Job Status Automation * Detect when a technician’s vehicle arrives at a scheduled job location. * Automatically update the Service Fusion job status to “On Site,” if supported by the API. * Detect when the vehicle leaves the job location. * Check whether the job has been marked completed. * Notify management or office staff if a technician leaves without completing or updating the job. * Prevent false alerts caused by brief departures, GPS inaccuracies, or technicians returning to the job. 2. Technician Tracking & Job Reporting * Match GPS vehicles to assigned Service Fusion technicians. * Match vehicle locations with scheduled customer addresses. * Record actual arrival and departure times. * Compare scheduled job durations with actual time on site. * Create reports showing job time, travel time, and technician productivity. 3. Route Optimization * Explore automated route optimization based on scheduled Service Fusion appointments. * Optimize technician routes to reduce travel time and fuel costs. * Allow dispatchers to review suggested route changes. 4. Fleet Maintenance Tracking * Retrieve mileage or mileage estimates from HAPN where available. * Track service intervals for company vehicles. * Generate maintenance reminders for oil changes, tire rotations, inspections, and other scheduled services. * Provide maintenance notifications to our warehouse or office staff. 5. Office Dashboard & Notifications * Develop a dashboard or automated reporting system showing technician locations, job progress, and outstanding issues. * Send notifications for missed arrivals, extended job durations, unfinished jobs, and maintenance requirements. * Provide a daily summary of technician activity. Technical Requirements Candidates should have experience with: * REST API integrations and authentication. * Webhooks and event-driven automation. * GPS tracking systems and geofencing. * Service Fusion API or similar field service software. * JavaScript, Python, or comparable development languages. * Zapier, Make, or other automation platforms. * API error handling, logging, and data security. Important: Initial API Feasibility Assessment Before development begins, the selected developer must review both platforms’ API documentation and confirm: 1. Whether Service Fusion allows existing job statuses to be updated through its API. 2. Which HAPN tracking events and mileage data are available. 3. Whether real-time geofencing can be used for automated job arrival and departure detection. 4. What functionality requires custom programming versus standard automation tools. 5. Estimated development costs and ongoing software expenses. If certain functions are not supported by the APIs, the developer should propose alternative solutions. Deliverables * Written API feasibility assessment. * Working integration between HAPN and Service Fusion. * Automated arrival/departure detection and office notifications. * Job tracking and reporting capabilities. * Fleet maintenance automation, if supported. * Documentation and training for our office staff. * Testing, troubleshooting, and ongoing support options. How to Apply Please provide: * Examples of similar API integrations you have completed. * Your experience with GPS/fleet tracking integrations. * Your recommended approach to this project. * Estimated project timeline and cost. * Whether you recommend Zapier, Make, or a custom-built integration. We are looking for a reliable developer who can create a practical, scalable solution for a growing field service company.
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