Build a Custom AI Phone Receptionist & Order Intake System (Fixed-Price)
chatbot-development, laravel-framework, node.js, react-js, api-development, web-programming
Preferred qualifications
- Experience: Intermediate
Project Overview:
We are seeking an experienced AI voice developer to build a production-ready, inbound AI voice receptionist/agent on a per-project basis. The agent must handle live incoming phone calls with ultra-realistic, human-like conversation flow, collect structured details from callers, and push that data into an external database/workspace.
Core Technical Requirements:
Telephony & Engine Stack: Integrate a standard SIP/telephony provider (e.g., Twilio) with a low-latency voice framework (e.g., Vapi.ai, Retell AI, or LiveKit).
Human Conversational Rhythm & Latency:
Response latency must strictly be between 0.5s and 1.0s to avoid unnatural AI pauses.
Fine-tune Voice Activity Detection (VAD) so the bot waits for the caller to finish speaking without cutting them off mid-sentence.
Voice & Tone Configuration:
Set up a clear, natural voice profile with an easy toggle to switch voice IDs (e.g., male/female options).
Tone must be balanced, professional, and calm—never overly bubbly, monotone, or robotic.
Dynamic Data Collection & Output Integration:
The agent must follow prompt logic to listen to incoming caller requests, ask relevant clarifying questions to gather required details, and compile the final summary.
Once a call finishes, the gathered information must automatically push to a designated web API (e.g., Google Workspace/Sheets or custom webhook) and trigger a notification.
Scope & Project Delivery:
Specific prompt instructions, business context, and data fields will be provided prior to contract start.
Must deliver a fully working voice line for end-to-end testing, followed by code/account transfer.
Budget & Proposal Requirements:
This is a Fixed-Price contract. Please include in your proposal:
Your fixed price bid to build and deploy this stack.
The voice/telephony tools you recommend for sub-second latency.
A link to an audio sample or video demo of a live voice bot you have previously configured.
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