Business Analyst (Client Value, Tech background) - Full-time, remote in Germany

The role We are looking for someone who loves data more than is reasonable and cannot sit still until they know whether something is working. Your one question: are our clients making money with Linetweet? You will build the models, dashboards, and business cases that answer it, client by client, feature by feature, and you will do it without being asked. When a client goes live with a new booking flow, you will already be measuring whether their conversion went up. When sales wants to pitch a new chain, you will have the numbers on which store types and regions actually benefit from our product. There is no BI team waiting to serve you. You query the production database yourself, you wire up the pipeline, and you build the dashboards, using AI tools wherever they make you faster. You report directly to the founders and work with Sales, Customer Success and Engineering. You choose the stack (SQL, Python, Metabase, Looker, Excel, Claude, Cursor, whatever gets the answer fastest). What you will do Measure client impact: appointment volume, show-up rates, conversion, revenue per store before and after Linetweet, and present the result to the client and to us Build account profitability views: what each client costs us (hosting, support, custom work) against what they pay, and flag where the margin is wrong Write business cases for new deals, new features and pricing changes, with a clear recommendation, not a slide of options Find patterns across clients: which store formats, regions or product lines get the most value, and tell Sales where to hunt next Build and own the data foundation: pull from our product database (PostgreSQL/MySQL), client exports, CRM and finance, model it, and ship dashboards yourself, with AI-assisted development as your default way of working Push back on us with data when our intuition is wrong What we are looking for 3+ years in business analysis, commercial analytics, consulting, FP&A or a comparable role where you had to prove whether something paid off A technical background: a degree in computer science, engineering, maths, physics or similar, or a few years as a developer, data engineer or analytics engineer before moving towards the business side Fluent German and English; you will speak with German retail clients and read their documents Strong SQL, comfortable in Python, and able to build and deploy your own dashboards (Metabase, Looker Studio, Streamlit, Evidence or similar) without waiting for anyone You use AI tools (Claude, ChatGPT, Cursor, Copilot) daily to write queries, build dashboards and explore data, and you can show us how You understand how a business makes money: unit economics, CAC, margin, payback, and you can explain them to a store manager A track record of starting analyses nobody asked for and changing a decision with them (we will ask for examples) Based in Germany with the right to work here; remote-first with occasional travel to Berlin and to client sites in the EU What we offer Direct access to the founders and to real decisions; your analysis will be used, not filed Full ownership of the analytics function; you build it from the ground up, with the tooling budget to do it Remote work from anywhere in Germany, flexible hours How to apply Skip the cover letter. Send us your analysis from outside. Pick any Hearing Aid or Optician company from DACH and show us how much impact Linetweet can bring to them. About Linetweet Linetweet is a Berlin-based B2B SaaS company for specialty retail. Our platform runs appointment booking, shift planning, task management, and retail analytics for optical and hearing-care chains across the EU.