URGENT: Fix WordPress Blank White Screen / Clean Malware on HostGator
wordpress, php, wordpress-malware-removal, web-programming
Preferred qualifications
- Experience: Entry level
We need an experienced WordPress/cPanel specialist to restore theluxe.com.ph, hosted on HostGator.
THE ISSUE
- Website suddenly stopped loading and now shows a blank white screen (WSOD).
- HostGator’s plugin troubleshooting was unsuccessful; malware scan initiated.
- Multiple domains share the hosting account, but theluxe.com.ph is the only active website.
YOUR TASKS
1. Diagnose: Check PHP error logs, WordPress files, plugins, and malware scan results to identify the cause.
2. Back up: Create a full backup of website files and database before making changes.
3. Restore: Safely fix the issue and bring theluxe.com.ph back online.
4. Secure: Check for malware and vulnerabilities, and ensure the site is secure and functional on desktop/mobile.
5. Review other domains: Identify unused websites/files sharing the hosting account, assess any security risks, and recommend what can be safely removed. Do not delete anything without approval.
6. Report: Briefly explain the cause, fixes made, and any recommended follow-up actions.
REQUIREMENTS
- Proven WordPress recovery, cPanel, and malware-removal experience.
- Available to start immediately and ideally resolve within hours.
BUDGET: $50 fixed price
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