← Live feed

URGENT: Fix WordPress Blank White Screen / Clean Malware on HostGator

Budget
$50.0
Contract
FIXED
Client
United States · ★ 4.98 (29)
Live feed
Upwork

wordpress, php, wordpress-malware-removal, web-programming

Preferred qualifications

  • Experience: Entry level
We need an experienced WordPress/cPanel specialist to restore theluxe.com.ph, hosted on HostGator. THE ISSUE - Website suddenly stopped loading and now shows a blank white screen (WSOD). - HostGator’s plugin troubleshooting was unsuccessful; malware scan initiated. - Multiple domains share the hosting account, but theluxe.com.ph is the only active website. YOUR TASKS 1. Diagnose: Check PHP error logs, WordPress files, plugins, and malware scan results to identify the cause. 2. Back up: Create a full backup of website files and database before making changes. 3. Restore: Safely fix the issue and bring theluxe.com.ph back online. 4. Secure: Check for malware and vulnerabilities, and ensure the site is secure and functional on desktop/mobile. 5. Review other domains: Identify unused websites/files sharing the hosting account, assess any security risks, and recommend what can be safely removed. Do not delete anything without approval. 6. Report: Briefly explain the cause, fixes made, and any recommended follow-up actions. REQUIREMENTS - Proven WordPress recovery, cPanel, and malware-removal experience. - Available to start immediately and ideally resolve within hours. BUDGET: $50 fixed price
Open job

AI proposal draft

Generate a short cover letter to copy into the offer. Says you are interested and ready to work.

Sign in to generate an AI proposal draft.

Log in