Voice AI Agent Developer for Call Center

About the Project We’re looking for an experienced developer to build a voice AI agent that can handle inbound and outbound calls for our call center, answering customer queries, qualifying leads, booking appointments, and transferring to a human agent when needed. What You’ll Do Build a natural-sounding, low-latency voice AI agent for phone calls Integrate speech-to-text, LLM, and text-to-speech into a real-time call flow Connect the agent to telephony (Twilio, Plivo, Exotel, or SIP) and our CRM Handle interruptions, call transfers, call recording, and post-call summaries Set up logging and analytics to track call outcomes and quality Requirements Proven experience building voice AI agents or conversational IVR systems Hands-on experience with platforms or tools such as Vapi, Retell, LiveKit, Pipecat, Deepgram, ElevenLabs, or OpenAI Realtime API Strong skills in Python or Node.js and API integrations Understanding of latency optimization and real-time audio Bonus: multilingual support (English and Hindi) How to Apply (Mandatory) In your cover letter, share links or recordings of voice agents you’ve built, and briefly describe the tech stack you used. Start your cover letter with the word “VOICE” so we know you read this. Applications without examples of past voice AI work will not be considered.