Digital project manager

Summary We are a French digital agency delivering premium projects (WordPress, Shopify, custom applications) for large enterprise clients in France and internationally. We are looking for an experienced Digital Project Manager, able to run several complex technical projects at the same time, from initial scoping through to go-live, coordinating developers, clients, and third-party providers. Languages (mandatory):** Fluent French and fluent English (written and spoken) are required — you'll be dealing daily with both French-speaking and English-speaking clients, sometimes on the same day. Location (mandatory):** This role is open only to candidates based in Europe (CET/CEST-compatible time zone). Applications from candidates located outside Europe will not be considered. What you'll work on You will independently manage a portfolio of varied digital projects: e-commerce migrations (e.g. PrestaShop to Shopify), multi-site corporate/showcase WordPress sites, custom web applications (Python/FastAPI, React), third-party tool integrations (CRM, analytics, consent/CMP), and AI-driven projects. You'll be the main point of contact for clients, owning timelines, scope, and delivery quality, working directly with our internal technical teams. Required skills and experience - Proven experience (minimum 3 years) in digital project management, ideally within a web or communications agency, running several projects in parallel - Strong command of project management methodologies (scoping, planning, prioritization, risk management, client reporting) and associated tools (Notion, Monday, Trello, Jira, or equivalent) - Genuine technical understanding of web environments: CMS platforms (WordPress, PrestaShop, Shopify), enough grasp of development concepts (PHP, REST APIs, databases) to talk to developers without depending on them to assess feasibility or timelines - Solid grounding in technical SEO, tracking, and data privacy (GA4, GTM, consent management) - Excellent writing skills in both French and English: specifications, status reports, client emails, documentation - Strong client sense: able to reassure, arbitrate, and translate technical topics for non-technical stakeholders - Rigor and autonomy in tracking multiple workstreams simultaneously, with clear asynchronous communication AI tool usage — mandatory We expect our project managers to actively use AI tools (Claude, ChatGPT, AI-assisted project management tools, etc.) to speed up document drafting, meeting-note synthesis, or client data analysis. This is a normal part of how we work. The rule is simple and non-negotiable: **any AI-generated content must be reviewed, checked, and validated by you before it goes to the client.** We do not accept unreviewed deliverables — you remain responsible for anything sent under your name. Profile we're looking for - Strong organizational skills and sense of priority, comfortable juggling multiple clients and deadlines - Natural leadership to coordinate a team of developers without direct hierarchical authority - Technical curiosity and genuine interest in e-commerce, AI, and digital transformation - Ability to challenge a client diplomatically rather than simply executing requests Nice to have - Experience with e-commerce migrations (PrestaShop, Shopify, WooCommerce) - Understanding of how a multi-client agency operates, with fixed-price or time-and-materials billing - Working knowledge of Russian or another European language - Experience in e-commerce, beauty/luxury, or B2B services sectors - Awareness of GDPR / EU AI Act as applied to digital projects