Billing Complaints Live Chat Support -- 2

I’m looking for someone who can take full ownership of billing-related complaints that come in through our live chat channel. You’ll be the first point of contact whenever a customer questions a charge, needs clarification on an invoice, or experiences payment‐processing glitches... (Budget: $8 - $15 USD, Jobs: Billing, CRM, Customer Service, Customer Support, Documentation, Intercom, Payment Processing, Zendesk)