AI Automation Architect for Australian Shopify E-commerce Business

We are an Australian e-commerce company selling across multiple online marketplaces, with Shopify as our central platform. We are looking for an experienced AI Automation Architect to help us build a long-term AI-powered operational system that will automate many of our daily business processes. This is not a one-time project. We are looking for someone who can become our long-term automation partner. ⸻ Our Goal We want to build an AI-driven business where repetitive administrative tasks are automated while our team focuses on higher-value work. We are NOT looking for a chatbot. We are looking for someone who can design and build intelligent AI workflows integrated with our existing systems. ⸻ Current Systems * Shopify * Gmail / Google Workspace * Excel / Google Sheets * Australia Post * Multiple Australian marketplaces * OpenAI (ChatGPT) * Future ERP integration Experience with Shopify is essential. ⸻ Phase 1 Projects 1. AI Customer Support Agent Build an AI assistant that: * Reads incoming emails * Identifies customer intent * Retrieves order information from Shopify * Retrieves shipment tracking * Drafts professional replies * Allows staff approval before sending ⸻ 2. AI Product Creation Assistant Automate product creation: * Generate SEO titles * Generate product descriptions * Generate bullet points * Create meta descriptions * Create product tags * Assist with categorisation ⸻ 3. Inventory Management Assistant Create AI workflows that: * Monitor inventory * Alert low stock * Compare supplier inventory * Suggest replenishment quantities * Produce daily inventory reports ⸻ 4. Dynamic Pricing & Marketplace Updates Automate: * Price updates * Marketplace synchronisation * Product status updates * Bulk product updates ⸻ 5. Daily Executive Dashboard Every morning generate a business report including: * Sales * Gross profit * Orders * Delayed shipments * Customer service summary * Top selling products * Low inventory alerts Delivered automatically by email. ⸻ 6. Purchasing Assistant Create an AI assistant capable of: * Analysing sales history * Forecasting demand * Suggesting purchase quantities * Identifying slow moving products ⸻ 7. Executive AI Assistant Build an internal AI assistant that can answer questions such as: “What were yesterday’s sales?” “Which products need reordering?” “Which orders are delayed?” “How many customer emails are waiting?” “What products generated the highest profit yesterday?” ⸻ Required Skills Must have proven experience with: * Shopify API * OpenAI API * n8n * AI Agents * Workflow Automation * REST APIs * Webhooks * Google Workspace * Prompt Engineering Bonus: * Make.com * Python * PostgreSQL * Vector Databases * LangChain * MCP (Model Context Protocol) ⸻ What We Are Looking For We are looking for someone who: * Thinks like a business consultant, not just a developer. * Can recommend better workflows. * Has experience with e-commerce. * Understands AI automation. * Can build scalable systems. * Can communicate clearly in English. ⸻ To Apply Please answer the following: 1. Tell us about yourself. 2. Have you built AI systems for Shopify businesses? 3. Which AI platforms have you integrated? 4. Which automation platforms do you use? 5. Have you worked with n8n? 6. Have you worked with OpenAI API? 7. Can you show examples of similar projects? 8. If you had to automate our business from scratch, how would you approach it? 9. What would you build first, and why? 10. How would you ensure the system remains scalable as our business grows?