Build AI Customer Support Chatbot (Telegram + Google Sheets + Gemini)

We're looking for an automation developer to build an AI-powered customer support chatbot. The chatbot should: Answer frequently asked questions using Gemini AI. Guide users through structured troubleshooting steps. Collect customer details when required. Escalate unresolved issues to human agents. Store every interaction in Google Sheets. Maintain conversation state across multiple messages. Generate structured summaries of customer interactions for support agents. The workflow should be implemented using a node-based automation platform with custom JavaScript where needed. Responsibilities Telegram chatbot development AI-powered FAQ responses Multi-turn conversations Ticket escalation Google Sheets logging Prompt engineering Error handling Testing Documentation Required Skills JavaScript Telegram Bot API Google Sheets API Gemini/OpenAI API Workflow Automation JSON Validation Prompt Engineering Deliverables Complete chatbot workflow AI prompts Google Sheets integration Telegram integration Error handling Deployment support Documentation