Game Bug Fixing Developer

I have a live, user-facing game that needs an experienced developer to handle bug fixes and ongoing maintenance based on support tickets. The role is focused on keeping the product stable, fast, and reliable. The game is a browser-based simulation called “Service Desk Simulator.” Players act as IT support agents inside a virtual helpdesk environment. They receive incoming tickets from simulated users, investigate issues, and resolve them through in-game workflows. It is a real-time interactive system designed to mimic a live support desk experience. https://www.servicedesk-simulator.com Because the product is live and actively used, bugs directly impact gameplay and user experience. Stability and fast debugging are critical. Responsibilities: -Fix bugs from a ticket-based system -Debug production issues across the application -Prioritize issues based on severity and impact -Maintain system stability and performance -Communicate progress and resolution clearly -Handle occasional hotfixes and small improvements Ideal Candidate: -Experience working on live production applications or games -Strong debugging and problem-solving skills -Comfortable working in complex, interactive systems -Able to work independently and respond to issues quickly -Clear and reliable communicator Workflow: Work is fully ticket-driven. You will be assigned issues and expected to: -Triage and prioritize bugs -Investigate root causes -Deploy fixes and confirm resolution -Provide brief updates when needed