Phone-Based Guest Complaint Resolution

I’m looking for help managing the small but important stream of guest complaints we receive each week—typically no more than ten calls. Most issues involve service quality, facility shortcomings, or the occasional billing dispute, and I want every caller to feel heard and helped on the spot... (Budget: $15 - $25 USD, Jobs: Call Center, Conflict Resolution, CRM, Customer Service, Data Entry, Email Handling, Report Writing, Time Management)