Build an AI email triage and support-ticket workflow with human review
Presupuesto: $40.0
FIXED /
⭐ 4.59 (39)
United States
Cualificaciones preferidas
- Experiencia: Nivel inicial
We need a small, testable AI workflow that triages incoming support emails and prepares draft tickets for human approval. The goal is a clear prototype with observable decisions, safe failure handling, and no automatic outbound replies.
Deliverables:
- Gmail or mock inbox ingestion
- AI classification into a small set of categories and priority levels
- Structured ticket output with subject, summary, category, priority, and suggested next action
- Human review step before any ticket is created or message is sent
- Duplicate protection and clear handling for malformed emails or API failures
- Short setup instructions plus a small test set or screen recording
Please propose a practical stack and state what you can complete within a fixed $40 budget. This is a real evaluation project; feedback will reflect the delivered work.
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