Technical AI Operations Coordinator — Digital Agency

🚫 Please do not contact our company directly, although you can check us out at www.o8.agency. All applications must go through Upwork. Messages sent outside of Upwork will be ignored and your application will be rejected. ‼️ 🚫 🕐 Time Zone Requirement You must overlap with U.S. Central Time on weekdays. We prefer dependable 3–4 hour overlap during normal Central business hours; tell us your location and usual overlap. 📋 About the Role O8 is a digital marketing agency looking for a technical operations coordinator to keep important work coherent across Slack, ClickUp, Notion, and connected operating systems. You will maintain accurate, source-linked context on active priorities, decisions, owners, commitments, blockers, and next actions; turn messy updates into useful briefs; and quality-check AI-supported work before it creates more follow-up. This is not a generic assistant role and not a senior software-engineering role. We need a careful technical operator who can understand how systems and workflows connect, ask good questions, and clearly separate a verified fact, a safe next action, and a decision that belongs to a human owner. 🔑 Key Responsibilities - Maintain a concise, source-linked operating brief for designated internal initiatives: decisions, owners, commitments, blockers, deadlines, and next actions. - Reconcile Slack, ClickUp, Notion, and approved source systems; identify duplicate work, missing context, conflicting records, and unclear handoffs. - Prepare decision-ready briefs and clean handoff packets so leaders and specialists do not need to reconstruct prior context. - QA AI-supported drafts and workflow updates for factual support, scope, correct routing, plain-English language, approval boundaries, working links, and completion evidence. - Keep follow-through moving: route bounded work to the right owner, document what changed, and escalate only genuine decisions or blockers. ✨ We're looking for someone who - Has 2–5 years of relevant experience in a digital agency, marketing operations, project/account coordination, implementation, technical PM, systems operations, or executive operations. - Can read structured data, dashboards, basic logs, error messages, workflows, and integration descriptions without bluffing. - Understands the practical basics of APIs, webhooks, permissions, source-of-truth conflicts, CRM/project-management workflows, and AI-output validation. - Writes exceptionally clear English and can turn technical ambiguity into a short, accurate next-step brief. - Uses judgment: can distinguish a safe operational action from a decision that needs a named human owner. 💡 Nice-to-haves - Experience coordinating SEO, paid media, web/CRO, CRM/sales pipeline, or multi-client delivery work. - Practical exposure to n8n, Make, Zapier, ClickUp, Notion, GHL/HubSpot, Google Sheets, or basic API testing. - Familiarity with Python, SQL, HTML, or no-code automation tools. - Experience improving an operating process without adding reporting noise or creating busywork. 🌎 Why Join O8? - Work with a remote team that values clear evidence, practical systems, and measurable marketing work. - Help build operating habits that let specialists spend more time on useful work and less time reconstructing context. - Take on a focused pilot with clear boundaries, direct feedback, and room to improve a real operating system. 🤝 Equal Opportunity Employer O8 celebrates diversity and is committed to creating an inclusive environment for all employees and contractors. 🚫 Please do not contact our company directly. All applications must go through Upwork. Messages sent outside of Upwork will be ignored and your application will be rejected. ‼️ 🚫