Web CRM for Support Team

I need a browser-based customer management system built specifically for my customer support agents. The application should let them quickly capture new customer records, pull up existing profiles, and see a clear timeline of every phone call, email, or chat the customer has had with us... (Budget: ₹12500 - ₹37500 INR, Jobs: API Development, Database Management, Java, MySQL, PHP, Software Architecture, Vue.js, Web Development)