Covert Bank Operations Audit

I need a seasoned mystery-audit professional to go undercover inside a retail bank’s online / chat help channel and scrutinise the underlying operational processes that drive the customer experience. Your... (Budget: ₹12500 - ₹37500 INR, Jobs: Accounting, Business Analysis, Business Consulting, Compliance, Financial Analysis, Financial Consulting, Financial Services Tax, Regulatory Writing, Risk Management)